MyGuardian, Pendant with Mobile Phone for Elderly Daily use, Automatic Fall Detection and Alert, SOS Call Help Button, Water Proof, Light Weight, Battery Long Life., white, XC-209
10. February 2025
Price: $169.00
(as of Feb 10, 2025 20:49:04 UTC – Details)
Product Description
Health Security, Anytime Anywhere
Auto Fall Detection and Alert System
Auto Fall Detection as 96.5% High Accuracy.SOS Alert button call help4 Alert notifications: Fall Alert/SOS call help/Low Battery/Off-line
Care each other
Caregivers can get real time GPS location each other.Caring Elders: Daily Step & Motion Counting.Life Genie: Show the body movement of elderly.Health Genie: Show the walking steps of elderly.
Pendant wearing feel comfortable
Safety magnetic buckle necklaceWater proof : IPX7Battery life: 8 months (CR2032)Light Weight: 18g
Frequently Asked Questions [During Set Up]
Q1. What should I check before setting up the XC-8000?
A1-1. Please ensure that your home Wi-Fi router’s security setting is set to [WPA2 AES]. Do not select [WPA3 & WPA2]
A1-2. The home Wi-Fi router band frequency need to select to 2.4GHz
A1-3. Please ensure that the communicator reset to flash red light when you do the setup
Q2. The caregiver’s Android phone does not receive SOS alerts when the “MyGuardian” App is running in the background.
A2. This issue is usually caused by Android phone settings. Please check your phone [Settings] → [Apps] → Find “MyGuardian Care” App → [Appear on top] → Set it to “On”.
Q3. Do caregivers (family members, friends) also need to install the App?
A3. Yes, the App must be installed to receive fall alerts, SOS alerts, and to access the elder’s daily Life and Health status
Q4. When setting up XC209, the elderly user’s phone cannot connect to the necklace device (tag).
A4. There are two possible reasons:
Reason 1: The tag is already connected to another phone.Solution: You need to first [unbind the device] from the currently connected phone via the App, then reconnect it to the elderly user’s phone.
Reason 2: The elderly user’s phone has not granted “Location” or “Position” permissions.Solution: On the elderly user’s phone, go to [Settings] → [Apps] → Find “MyGuardian Care” App → [Location] or [Position] → Set it to “Always Allow”.
Q5. Why can’t I log in after registering the XC209 App?
A5. After registration, you need to check your email inbox for a [confirmation email]. Complete the verification process before logging into the App.
Frequently Asked Questions [During Use]
Q1. Where is the SOS emergency button located?
A1. On the XC-209 & XC8000, the SOS button is on the black back panel, at the center below the LED light. Press and hold for 3 seconds to activate SOS, causing the LED to flash red and send the signal to the mobile app via Bluetooth4.0 (for XC8000 is sent to communicator via Bluetooth5.0)
Q2. Does the mobile app need to remain open at all times?
A2-1. For caregivers (family members, relatives), the mobile app does not need to be running at all times. In case of an emergency, the alert will trigger a notification message with sound on the caregiver’s phone.
A2-2. For the elderly user’s mobile app (XC209), the app must remain running. It can run in the background, but it must not be closed, to ensure that the pendant can transmit alerts to the mobile app.
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Price
$169.00$169.00 $199.00$199.00
One Payment, No Monthly and Activate Fee
✓
✓
Connection
Bluetooth4.2 Bluetooth5.0
Coverage Range
Radius 10m-30m Radius 150m
Battery Life
240 days (no charging required) 240 days (no charging required)
Weight
18g 18g
Waterproof, Ipx7
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✓
Number of Caregivers
8 8
Simultaneous Wearers
1 4
Motion, Step Counts
✓
✓
Usage Method
Connects to a mobile app via Bluetooth Pendant connects to Communicator via Bluetooth 5.0, and Communicator connects to Wifi router via Wifi 2.4GHz
Auto Alert fall detection: 96.5% high accuracy.
SOS Alert button call help, 4 alert notictions: Fall Alert/SOS call help/Low Battery/Off-line
Caregivers can get GPS location each other.
Caring: Daily Step & Motion Counting
Water proof: IPX7, Safety magnetic buckle necklace
Battery life: 8 months, Lightweight design: 17.5g